Business Overview
- Overall sentiment
- Top topics
- Customer trends
- Feedback volume
Customer feedback, made actionable
Turn customer feedback into business growth.
Manage reviews, understand customer sentiment, and discover opportunities to improve the customer experience — all in one place.
Free plan available No credit card required Setup in minutes
For businesses that collect customer feedback.
Restaurant Retail Store Cafe & Bistro Wellness Auto Care Local Business More Businesses
How BrioPulse works
From scattered feedback to clear action.
BrioPulse brings customer feedback together, uses AI to understand what customers are saying, and turns that understanding into a clear business overview and actionable items.
Feedback sources
- Google Reviews
- Zomato
- Swiggy
- eBay
- Feedback forms
- Surveys
- Complaints
BrioPulse
AI Analysis
- Sentiment
- Topics
- Trends
- Patterns
Outputs
Actionable Items
- Improve service speed
- Follow up with unhappy customers
- Review recurring complaints
- Recognize positive feedback
Features
Everything you need to manage customer feedback
From reviews to AI insights, BrioPulse helps you understand your customers and take action.
Review Management
See reviews and feedback from every source in one place.
Learn more about Review ManagementAI Insights
Spot what to improve from recurring customer comments.
Reports
Compare reviews, forms, and surveys in one view.
Feedback Forms
Collect a rating and a comment on a shared form.
QR Code / Links
Offer a QR code or a link for customers to leave feedback.
Brands & Stores
Keep each brand and its stores together.
Product preview
See BrioPulse in action
From raw customer feedback to a clear view of the business.
Business overview
Last 30 days
1,284
Total Feedback
Up12%
4.7
Average Rating
Up0.3
68%
Positive Sentiment
92%
Response Rate
Up5%
Sentiment Overview
- Positive68%
- Neutral20%
- Negative10%
- Mixed2%
Top Topics
- 01Service & Staff33%
- 02Food Quality24%
- 03Waiting Time18%
- 04Pricing & Value12%
AI Summary
- Customers love the food quality and friendly staff.
- Waiting time during peak hours is a common concern.
- Many customers are looking for more vegetarian options.
- Delivery and packaging issues are affecting online ratings.
Actionable Items
- Reduce waiting time during peak hoursHigh impact
- Add more vegetarian menu optionsHigh impact
- Improve staff training and customer serviceMedium impact
- Review delivery and packaging processMedium impact
AI Analysis
Understand what your customers are really saying.
BrioPulse analyzes customer feedback to uncover sentiment, recurring topics, trends, and patterns across your business.
- Sentiment analysis
- Top customer topics
- Feedback trends
- AI-generated summaries
Simple pricing
Choose the right plan for your business
Start for free and upgrade as you grow.
Free
Explore BrioPulse with essential features.
₹0 forever
- 1 brand
- 1 store
- 1 form
- AI summary (daily)
Starter
Manage reviews and feedback for a small business.
₹7,670 / year
Save 20%₹799/month (₹7,670 billed yearly)
- 1 brand
- 2 stores
- 10 forms
- Basic AI analysis
Growth
Support multiple stores and deeper analysis.
₹19,190 / year
Save 20%₹1,999/month (₹19,190 billed yearly)
- 3 brands
- 5 stores
- 25 forms
- Advanced AI analysis
Pro
Advanced controls for larger businesses.
₹38,390 / year
Save 20%₹3,999/month (₹38,390 billed yearly)
- 10 brands
- 10 stores
- 100 forms
- Full AI analysis
- SSO and more
FAQ
View all FAQs Frequently asked questions
BrioPulse brings together reviews and feedback from your connected sources, forms, QR codes, and shareable links.
Ready to get started?
Start turning customer feedback into growth.
Join businesses that use BrioPulse to understand their customers and improve their business.
Get started freeNo credit card required
